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Testimonials

Customer Testimonials & Reviews

 

“I wanted to thank your entire staff for the outstanding job you have done for me. Bob, Brenda, Sandra, Kim and Eric were all great to deal with. Your professionalism, honesty and integrity is above expectations. You truly are a great team and I am so glad I called you for help. Thank you.”

Ronald O.

“Friendly customer service, timely delivery and clean installation. Excellent service. Thanks”

Manoj K.

“They made what I thought was a complicated project into a straightforward installation. We have a new, beautiful shower enclosure.”

Glenn F.

“Joe was great to work with. Installers arrived right on time and did a super job. Definitely would refer Glass Depots”

Cecil H.

“Easy process from beginning to end. The installers did a fantastic job and our new shower looks amazing. Fantastic service, thank you!”

Kyle P.

“Very Pleased with my Shower install. The guys were considerate and worked very efficiently.”

Elizabeth R.

“Can not say enough about these people. From the office staff to Bob the measurement guy to the install guys. Just the best. Price was great on new bath shower glass and door. Install clean and fast. There was a scratch in door from factory. 3 days later the owner and head install guy came and replaced with new door. No questions asked. Fantastic service. Hundreds less than the competition.”

William L.

“Micheal and Cole were friendly, and ultra cautious with the replacement of glass. I would recommend them anytime.”

William H.

“Wally Wallis came by my office today and helped me with my issues. I see why this company has so many good ratings. Will definitely assign this vendor as our permanent vendor. Thanks Wally!”

Tadria W.

“We love the new shower enclosure from Glass Depot and wish we had taken this step several years ago. Everyone we dealt with at GD made this a wonderful experience. The installation team was very good and took care to treat our home gently while cutting and fitting the new unit. It came out looking great. Thank you, guys!”

David W.

“Excellent job by the installation crew.”

Steven B.

“Positive on all aspects, quote, order, updates and installation.”

Ron H.

“Great work and the owner is committed to providing quality service.”

Walter O.

“From start to finish, they were professional and kept me informed every step of the process. Great price too. Made getting the job done easy. Will recommend them to friends.”

Bob G.

“Five star job, extremely pleased, both installers were very professional. One of the gentleman named Philip was one of the nicest gentlemen I have ever met and is an excellent ambassador for your company.”

Robert Z.

“I had a shower enclosure installed to replace an old shower enclosure. Because the previous installer did a sloppy job, we had to make some modifications to cover things up, and the install was a little different than normal. Unfortunately, these modifications were not passed down to the fabricator, and the shower enclosure that was brought to my house was not exactly right. Luckily, Mike (the installer) and I noticed the discrepancy right away. I asked Mike how it would look if we installed things as is, and he honestly responded that it would not look the best. I really appreciated his honesty, and I could tell that he really cared about giving a good product. Mike made a few calls and figured out a solution to the problem. He installed most of the shower enclosure that day, and came back within two days with a custom made piece to make the enclosure look perfect (he was ready the next day, but I had a scheduling conflict. Mike was very quick). Even though a mistake was made, I still give five stars because of the professionalism that was demonstrated in rectifying the problem. At all times, I was kept in the loop regarding what was going on, and I felt like Mike really was putting me first over just getting the job done and getting paid (I note that this was just after a snow storm, so Mike was already backed up. However, I never felt any pressure to hurry things along). Mistakes are inevitable, but I think that the true sign of a good company is how they rectify mistakes.”

Connie T.

“Bob from Glass Depots was very professional. He came as scheduled and provided the quote. The enclosure was installed as scheduled; the installers went over the information on the posting that indicated not to open or use the shower for 48 hours. They even had a recommendation for a glass surface protectant. Lastly they removed the huge mirror at no charge after the shower enclosure was installed. The shower enclosure is beautiful and just like the picture given with the quote. I am very pleased and I would use Glass Depots again.”

Linda W.

“Hometown service, staffed with knowledgeable sales and installation employees. All appointments were on time, if not early. Amazing installation and glass maintenance information after install, to include sample cleaner and do’s and don’t’s of glass cleaning. The price? Well, I have referred two of my friends to this company so far and my job was done yesterday, which was hundreds of dollars less than other estimates. I am grateful to have found this company and will not hesitate to contact them in the future or recommend them to others.”

Martin W.

“Glass Depots was very professional and extremely helpful while searching for a shower door for our awkwardly sized shower.We searched everywhere and the prices at Glass Depots were very reasonable and very affordable. My wife and I feel like we got a million dollar looking door at an everyday inexpensive price! Thank you very much for helping us! We highly recommend Glass Depots!!!”

Darryl J.

“We were generally pleased with the work of Glass Depots’ personnel. The sales staff at the showroom were courteous and helpful, the one who measured and estimated cost of our product was helpful, and the installers were cordial and on time.”

Duane H.

“We just had a new shower door installed today with 3 clamps and a hinged door, and it is beautiful! Glass Depots’ showroom helped us choose our tile and the door we wanted. We couldn’t be happier with the quality and service! Everyone we encountered there was super friendly, helpful, and professional. We highly recommend Glass Depots!”

Elizabeth B.

“The stall shower in my bathroom has been a pain for the last thirty years. We had a shower curtain for quite a while. We replaced it with a folding door that left a lot to be desired. When we finally decided to get a glass shower door, we met you at Glass Depots and you were so helpful my wife decided to get sliding doors on her bath tub. Then we added a mirror for our dining room. You sent out a technician to take measurements, and very soon got your estimate. On installation day, your very personable installer arrived right on schedule, got everything installed to our satisfaction, and he cleaned up afterward. We appreciate the fact the installer was an employee rather than a sub-contractor (we’ve had problems in the past with companies using sub-contracts and neither company accepting responsibility for problems). Thank you for our good experience.”

J. William F.

“We just want to let you know how much we appreciate & enjoy our new shower door. It looks fantastic and you have been a wonderful company to work with. Bob cam and talked with us and he helped us to get the shower door installed just in time for us to our company. Thank you again and know that we will definitely let our friends know how fantastic you are.”

Tomas & Grace B.

“As a contractor who remodels over 75 bathrooms a year, having a glass contractor who does quality work and communicates with my customers for their glass needs was a great service and a quality¬†product. I have referred them to many of my builders and general contractors.”

John S.
SantosTile.com

“I want to thank¬†you and your entire staff as working with Glass Depots has always been easy, efficient and of high quality. As owner of Tile with Style in Cary, NC I highly recommend that our customers use Glass Depots as we have always been pleased with their quick response, changes to orders have always been smooth and our previous customers have always been very happy with their finished products.”

Nancy Z.
Tile With Style

“My wife and I recently conducted business with your company and it was such a pleasant experience, we decided to write this letter. We had originally decided to use another company for our new frame less shower. My wife was not too comfortable with this decision so we visited your showroom a few weeks ago. We were greeted by Vanessa and she preceded to show us all the options available to us and did so in a professional and pleasant way. We also met and spoke to you and you described various options for mirrors, shower hinges and other things to consider. We had a representative come to our home to measure. The representative’s manner and knowledge convinced us that your company was the right one: and this happened even before a quote was received! After placing the order, our satisfaction continued when the installers arrived. They were punctual, pleasant, neat, efficient and well organized.. In time our shower and mirrors were installed. In summary, both my wife and I are very satisfied. You obviously care about your company and clients. I will not hesitate to refer someone to your company. You have two very satisfied customers.”

Richard & Donna C.

“Just wanted to let you know how pleased Mike and I were with the shower, it looks great!! The guys that came out did a really good job, and were very professional and very kind. We also enjoyed working with Bob, he was great too! Thank you very much for a job well done. We will certainly recommend your company based on the job, price, and the people.”

Kim & Mike C.

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